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FAQ

Real questions, answered
Jersey FAQ

Real questions. Straight answers.

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Jersey styles & teams

Browse by team, era and style. Shop all MLB jerseys ↗

Which MLB teams and styles do you carry?
All 30 MLB clubs are here, from the Yankees and Dodgers to the Athletics and Rays. Alongside current home, away and alternate jerseys, you'll find All-Star, World Baseball Classic, City Connect, World Series and Cooperstown throwback collections, plus caps, hoodies and gift picks. Use the team menu at the top to jump straight to your club, or start with the full MLB collection.
What's the difference between Replica, Limited and Premium jerseys?
Replica jerseys are the everyday fan option: a relaxed cut, lighter fabric, and heat-pressed names and numbers. Limited jerseys step up to stitched tackle-twill graphics and a sturdier build. Premium jerseys use heavier performance fabric with an on-field-style athletic fit. Replica is true-to-size and easiest to wear; Premium fits closer, so many fans size up. Each product page lists the exact grade.
What are Cooperstown and throwback jerseys?
Cooperstown and throwback jerseys recreate classic uniforms from earlier eras — retro team colours, vintage fonts, old-school logos and heritage patches. They're fan-grade reproductions inspired by the originals, not game-worn collectibles. If you love a team's history, this is the range to start with; City Connect jerseys are the modern twist on the same idea.
What material are the jerseys made of?
Most jerseys are 100% polyester or a polyester mesh blend — lightweight, breathable and moisture-wicking, so they stay comfortable at a summer ballpark. Mesh panels add airflow. Polyester resists shrinking and dries quickly, which is why it's the standard for modern baseball jerseys. Stitched styles feel heavier than printed ones; check the product photos for the exact finish.

Sizing & fit

Need exact numbers? Open the full Size Guide ↗

Do MLB jerseys run true to size?
Baseball jerseys are cut loose for movement, so they generally run larger than a regular T-shirt. Replica styles usually match your normal size; Premium on-field-style cuts fit slimmer, so many fans size up. Chest measurement matters most — check the size chart on the product page rather than guessing from your usual shirt size.
How do I choose the right size?
Measure your chest around the fullest part, then compare it with the chart on the product page. Between sizes? Go smaller for a fitted look, or larger to layer over a hoodie. Still unsure — email jerseycare@outlook.com with your chest, height and weight, and we'll confirm a size within 24–48 hours.
Do you have women's, youth and baby sizes?
Yes. We stock women's cuts, youth sizes (including Yth S–XL, age letters and numeric age bands), plus toddler and infant sizes — 2T–7 for toddlers and 0–24M for babies. Size naming varies by style, so always read the Size options on the exact product page before ordering.
Do you have Big & Tall sizes?
We have 178 items labelled Big & Tall, with sizes up to 4XL and 5XL (approx. 58–68 in / 147–173 cm chest). Please note: these are larger regular cuts, not a dedicated Tall or extended-length fit. If you're tall, compare the chest and body length with a jersey you already own, or email us to check.

Custom jerseys

Names, numbers and made-to-order pieces. Shop custom jerseys ↗

Can I put my own name and number on a jersey?
Yes. Many jerseys can be personalised with your name, favourite number, or a patch. Add your details at checkout, or email jerseycare@outlook.com before ordering if you're unsure what's possible for a specific style. Custom pieces are stitched or pressed to order, so they take a little longer.
How long does a custom jersey take?
In-stock orders are packed within 1–3 business days. Personalised and made-to-order jerseys need about 3–5 extra business days for stitching before dispatch, then standard shipping applies. You'll get a tracking link as soon as it leaves the warehouse.
Can I return a custom jersey?
Custom and personalised jerseys are made to order, so they're final sale — unless they arrive damaged, faulty, or not as ordered. In that case we'll replace or refund them. For in-stock items you have 30 days from delivery to return unworn. Email jerseycare@outlook.com to start any return.
What if the player I chose gets traded?
Players do move teams, and a name-and-number jersey reflects the team you ordered at the time of purchase. If you want something personal that stays timeless, a custom jersey with your own name and favourite number is a popular choice. Check the team and season listed on the product page before ordering.

Care & washing

Keep the colours bright and the numbers crisp.

How should I wash my jersey?
Turn it inside out, wash on a gentle cycle in cold water with a mild detergent, and skip bleach or fabric softener. Hang it to air dry. Washing inside-out protects the name, number and logos from rubbing, which keeps the graphics crisp for far longer.
Will my jersey shrink?
Polyester resists shrinking, so cold-water washing and air drying will keep its shape. Heat is the real risk: hot water and high-heat drying can shrink the fabric by a few percent and damage printed graphics. Stick to cold and hang-dry and your jersey should fit the same wash after wash.
Will the name and number peel or crack?
Stitched (tackle-twill) letters are sewn through the fabric and are the most durable. Heat-pressed or printed graphics look sharp but can crack or peel over time — especially under hot water, high heat, or ironing. Washing inside-out in cold water and air drying helps any style last longer.
Can I put my jersey in the dryer?
We don't recommend it. Even a low-heat tumble can activate the adhesive on heat-pressed numbers, causing bubbling or peeling, and can shrink the fabric. Hang-drying is the safest choice. If you must use a dryer, use the lowest heat setting and remove the jersey while still slightly damp.

Orders & tracking

Changes, tracking and delivery hiccups. Contact support ↗

Can I change or cancel my order?
Email jerseycare@outlook.com as soon as possible with your order number. We can update the address or cancel an order if it hasn't been packed or sent into production yet. Custom jerseys begin stitching quickly, so let us know right away if you need to change one.
How do I track my order?
We email a tracking link as soon as your parcel leaves the warehouse. If you can't find it, check your spam folder, then email jerseycare@outlook.com with your order number and we'll resend it. Please allow 24–48 hours for the first carrier scan to appear after dispatch.
My tracking hasn't updated — what now?
Tracking scans can pause for a few days in transit, especially across borders, then update at the next sorting facility. Most orders arrive within 7–15 business days after dispatch. If your parcel is past that window or stuck for more than a week, email us and we'll trace it with the carrier.

Shipping & delivery

Timing, cost and customs, at a glance. Read the full Shipping Policy ↗

How long does shipping take?
Most orders arrive within 7–15 business days after dispatch. In-stock items are packed in 1–3 business days; custom jerseys need 3–5 extra days for stitching. Delivery times start from dispatch, not checkout, and can stretch during holidays or playoffs.
Is shipping free?
Standard shipping is free on orders over $49. For smaller orders, the exact flat rate appears at checkout before you pay — no surprises at the door. We ship worldwide with tracking on every parcel.
Will I have to pay customs fees?
Possibly. International orders may incur import duties, taxes or handling charges set by your local customs authority. These are typically the recipient's responsibility unless they're clearly included at checkout. Customs checks can also add a few days to delivery.

Returns & refunds

The short version — full policy & step-by-step returns ↗

What's your return policy?
You have 30 days from delivery to return most unworn, in-stock items in original condition. Custom and personalised jerseys are final sale unless faulty. Email jerseycare@outlook.com with your order number and we'll reply within 24–48 hours with the address and next steps.
How long will my refund take?
We usually process refunds within 5–10 business days of receiving your return. How quickly the money appears depends on your bank or card provider — often a few extra business days. Original shipping fees aren't refunded. We'll email you the moment the refund is processed.
Who pays return shipping?
If your item is faulty, damaged, or wrong, we cover return shipping. For change-of-mind returns or a wrong size you ordered, the buyer covers the cost of sending it back. Original shipping fees aren't refunded in either case.

Still have a question?

Can't find your answer? Email our fan support team and we'll get back to you within 24–48 hours — every order, every question. You can also use our contact form ↗.

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